AR
Anesh R
1 reviews | Active since Dec 2015
08 Dec 2015, 19:03
Aircon not working
Walked into the store and it was extremely hot. So I assumed its because of the weather I felt hot naturally. Proceeded to shop around and noticed it kept getting hotter so I consulted the manager and she said the aircons are not working. I tried to be quick but I started to feel weak and nauseous so I left the store and did not get what I wanted and the staff could also not manage with the heat!!!
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Replies (1)
Jet's replyOfficial
09 Dec 2015, 10:34Hello Anesh28,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Just by reading your post it made us realise how imperative it is to have the air conditioner fixed. The above concerns were addressed with the stores management team as this has a huge impact on our customers and staff's health. We subsequently received an acknowledgement of this matter and a promised that a fix will be implemented. However, these appointments are also part of a process and that the store will ensure that this process flows seamless. Again, our humblest apologies and we hope to see you soon.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Just by reading your post it made us realise how imperative it is to have the air conditioner fixed. The above concerns were addressed with the stores management team as this has a huge impact on our customers and staff's health. We subsequently received an acknowledgement of this matter and a promised that a fix will be implemented. However, these appointments are also part of a process and that the store will ensure that this process flows seamless. Again, our humblest apologies and we hope to see you soon.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Jet's reply09 Dec 2015, 10:34
Official
Hello Anesh28,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Just by reading your post it made us realise how imperative it is to have the air conditioner fixed. The above concerns were addressed with the stores management team as this has a huge impact on our customers and staff's health. We subsequently received an acknowledgement of this matter and a promised that a fix will be implemented. However, these appointments are also part of a process and that the store will ensure that this process flows seamless. Again, our humblest apologies and we hope to see you soon.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Just by reading your post it made us realise how imperative it is to have the air conditioner fixed. The above concerns were addressed with the stores management team as this has a huge impact on our customers and staff's health. We subsequently received an acknowledgement of this matter and a promised that a fix will be implemented. However, these appointments are also part of a process and that the store will ensure that this process flows seamless. Again, our humblest apologies and we hope to see you soon.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,