zH
zinhle H
1 reviews | Active since Jan 2015
29 Jan 2015, 18:12
advertised a cell phone with a false price
Jet Cellular advertised black berry Z3 for R199.00 and blackberry 9720 for R179. I went to Jet Mart alberton to buy the phones they called their regional manager who told me its an Era! They can not sell it to me and the is no law which forces them to sell it to me at that price (with a very bad attitute) she said I can take it up with costumer act...
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Jet's replyOfficial
30 Jan 2015, 08:58Hello zinhlephilile@,
Thank you for bringing this matter to our attention. We must apologise for the overall experience regarding the advertised blackberry.
Kindly note there was an error on the adverti*****t.
We do understand your frustration in this matter and have raised your concerns with the relevant department manager and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the overall experience regarding the advertised blackberry.
Kindly note there was an error on the adverti*****t.
We do understand your frustration in this matter and have raised your concerns with the relevant department manager and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply30 Jan 2015, 08:58
Official
Hello zinhlephilile@,
Thank you for bringing this matter to our attention. We must apologise for the overall experience regarding the advertised blackberry.
Kindly note there was an error on the adverti*****t.
We do understand your frustration in this matter and have raised your concerns with the relevant department manager and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the overall experience regarding the advertised blackberry.
Kindly note there was an error on the adverti*****t.
We do understand your frustration in this matter and have raised your concerns with the relevant department manager and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***