accused me of *****

Friday I went to jet Century to make payment and to make a purchase realizing my card was lost. Cellphone assistant was helpful had me on the phone with lost card promptly. I was asked security questions Card was blocked thankfully the guy on the other end of the line said they would issue new card immediately. One of the staff took my ID document to office made a photocopy brought it back and asked cashier to issue me with a new card Nomfunde looked irritated and rolling her eyes counted her change first then looked at my ID document and said that it cant be accepted as it was torn slightly. ***** dep had to be phoned because of the tear I went to manageress office and she said it had to be done I understand protocol has to be followed she had a good laugh first and then went to phone. Manageress put me off to, I informed her that the cashier is not phoning and she reluctantly stood up from her chair to check. I then asked for Customer care lines nr which she scribbled on a piece of paper and threw it at me. What an effort. I went to Game store then brought a phone with same ID I provided fica docs you can guess where I will shop now. No Jet Card issued guess no payments to!