TW
Tandy W
1 reviews | Active since Jul 2017
11 May 2019, 01:35
Account problems
Every 3months or so they keep sending me e-mails and messages that my account is overdue..and every time I send them my proof of payments with no response. This happened again this week for third time in a question of 6months.. I pay all my accounts via EFT every 27th of each month. I am so angry and annoyed...I am not happy with this
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Jet's replyOfficial
11 May 2019, 09:25Dear Tandy,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our regional credit office team to investigate and revert to confirm their findings within the next 48 hours.
Reference number generated for this complaint is:
***/GO
Kind Regards
The Jet Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our regional credit office team to investigate and revert to confirm their findings within the next 48 hours.
Reference number generated for this complaint is:
***/GO
Kind Regards
The Jet Team
***
Best regards,
Jet's reply11 May 2019, 09:25
Official
Dear Tandy,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our regional credit office team to investigate and revert to confirm their findings within the next 48 hours.
Reference number generated for this complaint is:
***/GO
Kind Regards
The Jet Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is referred to our regional credit office team to investigate and revert to confirm their findings within the next 48 hours.
Reference number generated for this complaint is:
***/GO
Kind Regards
The Jet Team
***
Best regards,