account paid up letter

My account was handed over to RL Daly Incorporated<br> Attorneys, Notaries & Conveyancers<br> <br> 1st Floor, 33 Flanders Drive, Mt Edgecombe, 4302<br> P O Box 2137, Mount Edgecombe Country Club, 4301<br> Tel : ***<br> Fax + 27 ***<br> E-mail address: [Email Removed]<br> I paid off the account on the 06 July and i was told that the paid up letter will be sent to me after 6 weeks.<br> To date i havent received any communication. I called the Daly attorneys, the lady gave me the number to call to dispute- it was a wrong number, i was given Jet customer care line, it didnt give me the option to speak with a consultant<br> Can i please have my paid up letter