Account holder query.
I am an existing account holder. In may I was billed twice for the same product. I have sent numerous emails and I have also called. To date I have not received any feedback on my query. I would really like this rectified asap.
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
31 Jul 2018, 08:06In response to your email received, kindly be advised that your request has been forwarded to the relevant department for assistant. We are in the process of finalising your purchase on the 18th of May 2018 for Netflorist which ws charged twice on your account for an amount of R259. Feedback will be provided to you once done.
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Jet's reply31 Jul 2018, 08:06
Official
In response to your email received, kindly be advised that your request has been forwarded to the relevant department for assistant. We are in the process of finalising your purchase on the 18th of May 2018 for Netflorist which ws charged twice on your account for an amount of R259. Feedback will be provided to you once done.
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,