VJ
Vathiswa J

1 reviews | Active since Apr 2015

03 Apr 2016, 09:17

Account blocked

My card was blocked sometime last year, I only found out when I wanted to use the card, the account was paid up and I would like to use the account again and I am told I can only apply for a new account in six month.

0
Replies (1)
Jet
Jet's reply04 Apr 2016, 13:08
Official
Hello Vathiswa28,

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our Accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application.Kindly contact the new accounts team on the below details for more clarity on the matter. Please find the below reference number for your email
***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***

Kind regards,
Customer Experience Team
Call Centre: ***.


Best regards,