Accoubt balance

Good day <br> <br> I am very unhappy with how the edcon group is treating me i got R1500 credit and i bought for R1500 only i paid up to R900 and bought again for R300 to find out i still owe R1300 but i paid R900 already first of all financial services was added on my account i laid a complaint and it was advised that the financial services was removed and the amounts was reveresd i queried the balance and they advised that i was charged for financial services i dont understand how cause i never requested financial services and was told it was removed and the money was reversed they advised that i bought for R 2500 which is a lie they also **** and said i started paying in February i started paying my account on the 13/01/2016 i am really tired with how this Pol are treating me this has been going on since January the the 13th all i wanted was to pay my account abd see the balance go down its not going down and tgey ading lies to convince me why its not going down kindly assist me .<br> <br> Regards