7 requests for limit increase.
<p>Ons my statement i was informed that i qualify for a increase. So i asked for it after several mails that i have send with all my paper work. I got a phonecall. A attemp to process my request system fails and i was told they will contact me as soon as the system is back on. After sending some more mails im still waiting. And so we are deep in winter already and cant do any winter shopping for the kida</p>
We have received your concerns and apologise for the inconvenience caused by the matter as you reported that you have tried to increase your Credit limit for a number of times without receiving proper assistance. Kindly find the below accounts team details as we have escalated the Credit increase request to them for further assistance , Alternatively you may reach the accounts team on the below details for further clarity and follow up on the matter. A reference number for the complaint logged on your behalf is as follows ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter as you reported that you have tried to increase your Credit limit for a number of times without receiving proper assistance. Kindly find the below accounts team details as we have escalated the Credit increase request to them for further assistance , Alternatively you may reach the accounts team on the below details for further clarity and follow up on the matter. A reference number for the complaint logged on your behalf is as follows ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,