CM
Chobie M
1 reviews | Active since Jul 2011
31 May 2015, 17:20
29-31 May promotion issue
I received this sms from Jet: \Your purchase could be FREE @ Jet/JetMart! Shop 29-31 May & get from 10% - 100% OFF ur purchase on ur Jet Thank U Card. Voucher ***. T&Cs. STOP to optout". Is this special valid only for account holders? I have a Jet Thank U card and purchased items at Jetmart Denlyn shopping centre (Mamelodi) yesterday 30 May 2015. When I asked about the special"
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Jet's replyOfficial
01 Jun 2015, 10:10Hello chicho82,
As per our telephonic conversation we must apologise for the inconvenience caused. Please be advised we have addressed this matter with the store manager and accordingly to the sms you should have received your mystery discount.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the inconvenience caused. Please be advised we have addressed this matter with the store manager and accordingly to the sms you should have received your mystery discount.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply01 Jun 2015, 10:10
Official
Hello chicho82,
As per our telephonic conversation we must apologise for the inconvenience caused. Please be advised we have addressed this matter with the store manager and accordingly to the sms you should have received your mystery discount.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the inconvenience caused. Please be advised we have addressed this matter with the store manager and accordingly to the sms you should have received your mystery discount.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***