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<p>i'm very dissapointed at Jet. i've paid up my account on the 09/04/2016 and ask you guys to close my Jet club as i want to close the account at once. after serveral emails you tell me now that you cannot close me account as there is an outstanding balance. i will not pay for your people's incompetancy, i always have to send serval emails to get a damn thing done. i had to send numerous emails to update my personal details of which it took another week just to get a simple settlement quote. why in heaven name will i ask for a settlement quote if i do not intend to fully pay my account and shut it down. i regret being in business with you and will make sure my friend and my parents close their accounts as well. this is the worst service from you guys and i'm really dissapointed. i never expect this from Jet. you better do your inverstigation and get my emails hich indicated that i want to close this account as i will not be kept liable for interest that is not my fault.</p>