FF
Frits F
1 reviews | Active since Apr 2011
30 Jan 2016, 12:40
12 tills 2 open
The que is standing into the clothing isle and staff are floating arround. Asked if they could open more seeing its end of the month and shop is full. Get told they are all busy. Manager came out and noticed the que and then placed people by the till. But was it really necessary to frustrate customers first to a point that I had to tell them how to run the store. Was just not a nice experience and staff attitude in response was bad
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Jet's replyOfficial
01 Feb 2016, 15:27Hello Foxtrot69,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience
Please note we have escalated your query to our store manager and feedback will be provided
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience
Please note we have escalated your query to our store manager and feedback will be provided
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,
Jet's reply01 Feb 2016, 15:27
Official
Hello Foxtrot69,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience
Please note we have escalated your query to our store manager and feedback will be provided
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience
Please note we have escalated your query to our store manager and feedback will be provided
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience Team
***
Best regards,