1 cashier on a Saturday morning

On arrival we were greeted by the security guard, even made a comment on how great it was. We continued shopping for 10 mins (we knew what we wanted). Went to the front tills (no staff to be found), went to the back tills, 1 cashier to be found. We arrive at the till at 10:21, and there was no one in else in the queue. We were only acknowledged by a staff member 10 mins later. We were paying with a multiply Edcon voucher, gave the details to the cashier, the sale was 10% of the voucher value. Our sale was put through 10:43 following that we were told that we were done and could go. (no balance of the voucher was given). I had to request for the balance of the voucher be put on a gift card. This was extremely frustrating because the cashier though i was being ridiculous by rolling his eyes at me. He could not finish the transfer to the gift card an had to call his supervisor. this was done at 10:49. I found the experience extremely concerning for a Edcon store in a flagship center. <br> <br> Will not be going back.