JV
Jolene V
1 reviews | Active since Sept 2026
04 Sept 2026, 16:45
Worts service Potchefstroom
Worst service in Potchefstroom. Waited a month for them to move the internet, only for it to have no connection and not working. Been 2 days, from when they moved the connection and we had no one come out to sort it out. No service from the office in Potchefstroom or the technical teams. Paying for a service thats not working. Never had this problem in KZN. Dont know why the service in Potchefstroom is so bad!
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Jenny Internet's replyOfficial
07 Sept 2026, 17:32Good day Joelene
Thank you for reaching out, and we sincerely apologize for the frustration and delay you've experienced with your relocation in Potchefstroom. This is certainly not the level of service we strive to deliver.We want to get this resolved for you immediately. Could you please reply here with your ticket reference number, account name, or the phone number registered on your account? As soon as you reply with those details, we will escalate this directly to senior technical management and get a team dispatched to sort out your connection right away.Best regards,Nikita
Thank you for reaching out, and we sincerely apologize for the frustration and delay you've experienced with your relocation in Potchefstroom. This is certainly not the level of service we strive to deliver.We want to get this resolved for you immediately. Could you please reply here with your ticket reference number, account name, or the phone number registered on your account? As soon as you reply with those details, we will escalate this directly to senior technical management and get a team dispatched to sort out your connection right away.Best regards,Nikita
Jenny Internet's reply07 Sept 2026, 17:32
Official
Good day Joelene
Thank you for reaching out, and we sincerely apologize for the frustration and delay you've experienced with your relocation in Potchefstroom. This is certainly not the level of service we strive to deliver.We want to get this resolved for you immediately. Could you please reply here with your ticket reference number, account name, or the phone number registered on your account? As soon as you reply with those details, we will escalate this directly to senior technical management and get a team dispatched to sort out your connection right away.Best regards,Nikita
Thank you for reaching out, and we sincerely apologize for the frustration and delay you've experienced with your relocation in Potchefstroom. This is certainly not the level of service we strive to deliver.We want to get this resolved for you immediately. Could you please reply here with your ticket reference number, account name, or the phone number registered on your account? As soon as you reply with those details, we will escalate this directly to senior technical management and get a team dispatched to sort out your connection right away.Best regards,Nikita