MK
Msrk K
1 reviews | Active since Feb 2019
01 Jan 2021, 13:40
Worst wifi provider in South Africa
If anyone is looking at a wifi provider DON'T sign up with Jennynet, it's the worst wifi in SA. Last year 2019 we had 68 days with no wifi connection and now in 2020 so far we are sitting at 56 days without wifi connection. Everytime we report it we never get an answer on the day but maybe in a day or so a reply and it's alway something on the lines of, bad weather, not enough sun to charge the solar panels or we can't get to the tower as it is raining. I would like a full refund for 4 months of no wifi and for lose of business, but this will not happen as the feeling is '' we don't care atitude'' from Jennynet.
Helpful (0)
Replies (1)0
Replies (1)Jenny Internet's replyOfficial
04 Jan 2021, 11:46Good Day Mark Kindly note I have tried to contact you regarding this complaint unfortunately your cellphone was off. Please check your emails as I would like to get your customer code in order to be able to assist you accordingly Kind Regards
Jenny Internet's reply04 Jan 2021, 11:46
Official
Good Day Mark Kindly note I have tried to contact you regarding this complaint unfortunately your cellphone was off. Please check your emails as I would like to get your customer code in order to be able to assist you accordingly Kind Regards
