Worst service provider in country

Once again, signal **** like allways, have to call on wednesday, on friday and again today, Jenny has to send people that has the ability to actually repair the system in Vryheid because the people they have here are absolutely amateur at best, and very arrogant and disrespectfull, and is making your company the worst internet provider in the town, and they are not even bothered when you tell them you are planning to go to another provider in town, can get a fibre network that runs at 20 megs for less than I pay for my 6-8 meg line that maybe run at 4meg for about 40% of the time rest of the time lucky to get 1 meg, and even posting on Hellopeter does not even make a difference, so what does that say about senior management.