LS
Lawrence S
1 reviews | Active since Apr 2025
24 Apr 2025, 13:01
Worst Service Provider !!!
The worst service ever, you call them they don’t answer, ive sent numerous emails to close my subscription, and nothing has been done, when you call the people who are suppose to help it’s like they have no clue of what they doing, so unprofessional even the staff is rude, and when we go to other social media platforms and expose them we are the bad guys…the worst mistake I ever made was choosing these people.
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Replies (1)
Jenny Internet's replyOfficial
24 Apr 2025, 14:55Hi Lawrence,
Thank you for bringing this to our attention. We're very sorry to hear about your experience and we sincerely apologize for the inconvenience, frustration, and lack of support you've encountered.
We completely understand how disappointing this must be, especially after making several attempts to cancel your subscription without success. Please rest assured that this is not the service standard we strive for, and we take your feedback very seriously.
We’d like to resolve this matter urgently. However, we’re unable to locate your details in our system based on the information in your review. Kindly send us the details you used when signing up—such as your full name, contact number, or account reference—so that our Cancellations Department can reach out to you directly and ensure this is properly sorted.
Thank you again for your feedback, and we truly hope to make things right.
Kind regards,
Amanda
Thank you for bringing this to our attention. We're very sorry to hear about your experience and we sincerely apologize for the inconvenience, frustration, and lack of support you've encountered.
We completely understand how disappointing this must be, especially after making several attempts to cancel your subscription without success. Please rest assured that this is not the service standard we strive for, and we take your feedback very seriously.
We’d like to resolve this matter urgently. However, we’re unable to locate your details in our system based on the information in your review. Kindly send us the details you used when signing up—such as your full name, contact number, or account reference—so that our Cancellations Department can reach out to you directly and ensure this is properly sorted.
Thank you again for your feedback, and we truly hope to make things right.
Kind regards,
Amanda
Jenny Internet's reply24 Apr 2025, 14:55
Official
Hi Lawrence,
Thank you for bringing this to our attention. We're very sorry to hear about your experience and we sincerely apologize for the inconvenience, frustration, and lack of support you've encountered.
We completely understand how disappointing this must be, especially after making several attempts to cancel your subscription without success. Please rest assured that this is not the service standard we strive for, and we take your feedback very seriously.
We’d like to resolve this matter urgently. However, we’re unable to locate your details in our system based on the information in your review. Kindly send us the details you used when signing up—such as your full name, contact number, or account reference—so that our Cancellations Department can reach out to you directly and ensure this is properly sorted.
Thank you again for your feedback, and we truly hope to make things right.
Kind regards,
Amanda
Thank you for bringing this to our attention. We're very sorry to hear about your experience and we sincerely apologize for the inconvenience, frustration, and lack of support you've encountered.
We completely understand how disappointing this must be, especially after making several attempts to cancel your subscription without success. Please rest assured that this is not the service standard we strive for, and we take your feedback very seriously.
We’d like to resolve this matter urgently. However, we’re unable to locate your details in our system based on the information in your review. Kindly send us the details you used when signing up—such as your full name, contact number, or account reference—so that our Cancellations Department can reach out to you directly and ensure this is properly sorted.
Thank you again for your feedback, and we truly hope to make things right.
Kind regards,
Amanda