GP
Gerhard P

1 reviews | Active since May 2024

08 May 2024, 21:00

Weak Provider company

Weakest ****ing service provider I have ever came accross!!!! And the excuse is always that the problem is with the towers or at the office but NEVER gets attended to! So I am paying for faulty wifi 2 months + and it occurs every evening nowadays??? Series constantly buff and reloads. Internet is slow and non existent. I am fed up over all and want to warn others not to use any wifi service from Jenny Internet

0
Replies (3)
Jenny Internet
Jenny Internet's reply09 May 2024, 07:46
Official
Hi Gerhard, hope you are well. Please provide us with your customer code so we can be able to assist you. We have opened up a support request ticket for you, your ticket ref is ***. Should you have any problems please do not hesitate to contact us on *** or chat to us on Whatsapp as well on the same number. Regards Amanda
GP
Gerhard P's update09 May 2024, 08:25
Reviewer Update
I'm not well thank you. Why must I contact on WhatsApp? Because I can't see your number. Here is our customer code ***6. We are still waiting for that support manager Acil Ragu, to contact us at said on Monday (6 May 2024)
Jenny Internet
Jenny Internet's reply09 May 2024, 08:45
Official
Hi Gerhard, i have arranged for someone in support to give you a call. They will be calling in the next 15minutes. Regards Amanda