Very poor network and service

The biggest mistake I've made this year was to sign up with Jenny Internet. I have been calling their customer service line since I started using their services and I'm being told the same lie every time; that they are upgrading the tower I'm connected to. They never miss a day when they have to take my money, they even charged me extra for August. I'm paying for 10mbps but I hardly get 2mbps when I run the speed test, they are not even doing anything about that. I would not recommend their services.