KT
Khumoetsile T

1 reviews | Active since Jan 2022

15 May 2023, 21:07

VERY BAD SERVICE

My internet services was very slow or no services at all and I have students who study online,every day we receive a message that the network is down they are working on it,as soon as I cancel my service it works perfectly,now because I am cancelling they cut me off while the notice period is continuing until 31 May,I called more than 5 times no one is attending my calls,very unprofessional,I thought it’s network issues due to loadshedding but it’s just bad service that I received from them. Come uninstall your equipment maybe then you’ll call me back.I do not recommend them to anyone!!!

0
Replies (1)
Jenny Internet
Jenny Internet's reply24 May 2023, 17:46
Official
Hi Khumoetsile , please note your complaint has been received , I have realised that we have a discontinue ticket opened , kindly expect a call from one of our Agents tomorrow, I would like to take this time to apologise for inconvenience caused Kind Regards Mbali