Unacceptable

Unforgivably bad service. Difficulty contacting the company when things go wrong. Absolutely no concern for the inconvenience caused by switching off the WiFi due to an overlooked account for a call out. My WiFi was disconnected on OLD YEAR’S EVE without a reminder or a reason other than an arrears account for R750! I have been a customer for 4 years, regularly paying for the WIFI service. BUT SHOULD THE WiFi iBE down (FREQUENTLY) due to JENNY’s PROBLEMS, I have NO recourse. MR STUCKE who owns the business, I believe should read FB and INSTA comments about the service he provides - or the lack of service he provides.