NM
Norman M
1 reviews | Active since Jun 2011
11 Mar 2021, 18:37
The Manager knows everything, JA what ever
Jenny Vryheid, have been on an downward spiral since Brandon left, everyday you get 0.3 megs a sec then you have to send Emile "manager" a whatsapp, then if he reads your message tomorrow he gets on the pc and **** it is right for half a day , then it is the same storie , send message and hope he reads it in the next day or so and same storie, day in and day out, I have to pay Jenny R699 every month what i do and then hope to get 0.5 megs per sec on a 6 meg line, Then when you finally blow your top and log a fault at the call centre, he says he logged the fault ,he is the "manager" , warra warra. Worst service ever.
Helpful (0)
Replies (2)0
Replies (2)
Jenny Internet's replyOfficial
13 Mar 2021, 13:36Good Day Norman , kindly note our Support Agent will contact you and resolve this issue : *** this is your ticket reference as we try to assist with your speed problems
Jenny Internet's reply13 Mar 2021, 13:36
Official
Good Day Norman , kindly note our Support Agent will contact you and resolve this issue : *** this is your ticket reference as we try to assist with your speed problems
NM
Norman M's updateReviewer Update
14 Mar 2021, 12:56They say they have repaired the system and 2 hours later 0.5 megs, then they do settings and pc and system works fir a day then back to under 1 meg then you contact support they check on pc and then it works again for how long?. And your manager dont even answer his phone, great service.......
NM
Norman M's update14 Mar 2021, 12:56
Reviewer Update
They say they have repaired the system and 2 hours later 0.5 megs, then they do settings and pc and system works fir a day then back to under 1 meg then you contact support they check on pc and then it works again for how long?. And your manager dont even answer his phone, great service.......