ME
Meyer E
1 reviews | Active since Aug 2025
18 Aug 2025, 20:34
That's what happened when a company failing
Upgrade the new system getting only 5% of the speed upgraded new Towers and routers and getting no that for what i paying for the last couple of months 5% getting. No speed no supporI
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Replies (1)
Jenny Internet's replyOfficial
19 Aug 2025, 07:45Hi Meyer,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the poor experience you’ve had. We have opened a ticket for the network-upgrade-pending issue linked to your service, and our technical team will be escalating this to ensure it is prioritized.
In the meantime, a credit note has also been app**** to your account to acknowledge the inconvenience caused.
We truly value your patience and will keep you updated on the progress of the upgrade.
Kind regards,
Amanda
Thank you for reaching out and sharing your concerns. We sincerely apologize for the poor experience you’ve had. We have opened a ticket for the network-upgrade-pending issue linked to your service, and our technical team will be escalating this to ensure it is prioritized.
In the meantime, a credit note has also been app**** to your account to acknowledge the inconvenience caused.
We truly value your patience and will keep you updated on the progress of the upgrade.
Kind regards,
Amanda
Jenny Internet's reply19 Aug 2025, 07:45
Official
Hi Meyer,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the poor experience you’ve had. We have opened a ticket for the network-upgrade-pending issue linked to your service, and our technical team will be escalating this to ensure it is prioritized.
In the meantime, a credit note has also been app**** to your account to acknowledge the inconvenience caused.
We truly value your patience and will keep you updated on the progress of the upgrade.
Kind regards,
Amanda
Thank you for reaching out and sharing your concerns. We sincerely apologize for the poor experience you’ve had. We have opened a ticket for the network-upgrade-pending issue linked to your service, and our technical team will be escalating this to ensure it is prioritized.
In the meantime, a credit note has also been app**** to your account to acknowledge the inconvenience caused.
We truly value your patience and will keep you updated on the progress of the upgrade.
Kind regards,
Amanda