LG
Lezelle G
1 reviews | Active since Jan 2024
30 Jan 2024, 13:45
Terrible service
I’m so disappointed in the service I received from the Jenny technician. My internet is super slow, I’m working for an American company where I have to make calls to the US via a soft phone on my pc. My clients can’t hear me and my CRM system freezes the whole time. When speaking to the technician this afternoon after stressing the urgency he just told me that they cannot send out anyone today or tomorrow because they are too busy. I’m still on probation and this will definitely cause me to lose my job.
Helpful (0)
Replies (2)0
Replies (2)
Jenny Internet's replyOfficial
30 Jan 2024, 14:38Hi Lezelle I would like to apologise for the inconvenience, I see there is a callout pending and our tech team needs to come out, let me fast-tack this and get back to you, ticket ref is ***. Kind regards Amanda
Jenny Internet's reply30 Jan 2024, 14:38
Official
Hi Lezelle I would like to apologise for the inconvenience, I see there is a callout pending and our tech team needs to come out, let me fast-tack this and get back to you, ticket ref is ***. Kind regards Amanda
LG
Lezelle G's updateReviewer Update
30 Jan 2024, 15:47Please assign a different technician to me? He just called me and spoke to my husband. He was extremely rude. He said that he cannot walk on water. This technician has an attitude problem and should not even work with customers.
LG
Lezelle G's update30 Jan 2024, 15:47
Reviewer Update
Please assign a different technician to me? He just called me and spoke to my husband. He was extremely rude. He said that he cannot walk on water. This technician has an attitude problem and should not even work with customers.