CJ
Carl J
1 reviews | Active since Jan 2020
13 Dec 2024, 16:05
Stay away from Jenny’s Internet
For week now, my internet signal was less that I paid for, for a week there is no internet. I have received is promises. They even promised to send technician to my house, but nobody pitched. I phone again and again and only receive promises. Stay away from Jenny internet. They will take your money every month but do not give any service.
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Replies (1)
Jenny Internet's replyOfficial
17 Dec 2024, 07:36Hi Carl
We are truly sorry to hear about your disappointing experience and the frustrations you’ve faced. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.
We understand how important reliable internet service is, and your concerns are being taken very seriously. Please allow us the opportunity to make things right. We will immediately escalate this issue to our technical team to investigate and resolve the matter urgently
Your trust means everything to us, and we are committed to turning this situation around. Thank you for your patience as we work to resolve this.
Kind Regards Amanda
We are truly sorry to hear about your disappointing experience and the frustrations you’ve faced. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.
We understand how important reliable internet service is, and your concerns are being taken very seriously. Please allow us the opportunity to make things right. We will immediately escalate this issue to our technical team to investigate and resolve the matter urgently
Your trust means everything to us, and we are committed to turning this situation around. Thank you for your patience as we work to resolve this.
Kind Regards Amanda
Jenny Internet's reply17 Dec 2024, 07:36
Official
Hi Carl
We are truly sorry to hear about your disappointing experience and the frustrations you’ve faced. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.
We understand how important reliable internet service is, and your concerns are being taken very seriously. Please allow us the opportunity to make things right. We will immediately escalate this issue to our technical team to investigate and resolve the matter urgently
Your trust means everything to us, and we are committed to turning this situation around. Thank you for your patience as we work to resolve this.
Kind Regards Amanda
We are truly sorry to hear about your disappointing experience and the frustrations you’ve faced. This is not the level of service we aim to provide, and we deeply regret the inconvenience caused.
We understand how important reliable internet service is, and your concerns are being taken very seriously. Please allow us the opportunity to make things right. We will immediately escalate this issue to our technical team to investigate and resolve the matter urgently
Your trust means everything to us, and we are committed to turning this situation around. Thank you for your patience as we work to resolve this.
Kind Regards Amanda