SPEECHLESS.

AND HERE WE STILL ARE WITH THE SAME ISSUE.SAME ISSUE DIFFERENT ANOTHER DAY.KINDLY CHECK THE DATES ON THE SAME TICKET.NOW GOING FOR 4WEEKS WITH 0.9MG MAX YET YOU EXPECT ME TO PAY FOR THIS SERVICE FOR A FULL MONTH EVEN THOUGH YOU PROVIDE CONNECTION FOR ONLY MAX 1 WEEK FOR THE WHOLE MONTH.THIS IS INSANE. [15-07 18:46] Jenny Internet: I have opened a support ticket for your request. ***-07-15-1238. Problem: Speed Problem. I am responsible for assisting you resolve this. Kind Regards Smangaliso Ndaba Jenny Internet [16-07 10:20] Jenny Internet: Hi JJ. The other ticket is still open and being sorted out. I will assist the agent with this as well to speed the process for you. ***-07-16-760 Regards: Damon Vogel [17-07 20:55] Jenny Internet: Thank you for your update an agent will call you shortly. ***-07-16-760 Regards: Simphiwe Sibiya [19-07 18:41] Jenny Internet: Dear valued customer, Kindly be advised that a Tower in your area is down. Technicians are working on resolving the matter. Thank you for your patience. Kind regards Thivar Raghoo Jenny Internet [19-07 19:52] Jenny Internet: Hi JJ you will notice a drop on your connection for a few minutes as we are working on your connection.

Thank you for being a Jenny customer, have a great day😀 ***-07-15-1238 Regards: Smangaliso Ndaba [20-07 15:19] Jenny Internet: Hi, I have spoken with our technician, and he has requested that we follow up with him at 5pm today. Once I receive feedback from him, I will inform you immediately. ***-07-15-1238 Regards: Bradley **** [21-07 10:00] Jenny Internet: please note that techs are currently onsite and busy recrimping the cable causing the current issue on the network ***-07-15-1238 Regards: Jacques Nortje [26-07 18:46] Jenny Internet: Hi I am having a look. ***-07-15-1238 Regards: Bradley **** [26-07 19:13] Jenny Internet: I understand your frustration and I sincerely apologize for the ongoing issues. I have just finished testing your connection, and it appears that the backhaul, which has caused problems in the past, is currently syncing at 100Mbps. I am escalating this to our technical team for further investigation.

I assure you that we are prioritizing your case and will work diligently to resolve this as quickly as possible. I will keep you updated with any new information. ***-07-15-1238 Regards: Bradley **** [26-07 19:32] Jenny Internet: Dear valued customer, Please note that your support ticket *** has been reviewed by our advanced support team and has now been returned for further processing. An agent will be in contact with you shortly to provide additional assistance and ensure resolution. Thank you for your continued patience Kind regards Joshua De Beer Jenny Internet

AND STILL..........0.9MG AS FROM 11/07 AND STILL COUNTING..........WHAT IN THE WORLD.im actualy speechless.