JH
Johan H

1 reviews | Active since May 2016

29 Sept 2018, 07:51

Should I leave or should I stay...

Internet down for 4th? day. SMs (thank that says sorry no internet. No further feedback, no resolution date, no nothing. Phone call centre who promise to send another sms - please don't?

And I am still waiting for a resolution to an earlier query?

Is it then best to rather avoid this crowd?

0
Replies (1)
Jenny Internet
Jenny Internet's reply01 Oct 2018, 07:33
Official

Dear Valued Client

Thank you for taking my call and bringing this to our attention.

This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.

A new support ticket has been logged with ***-10-01-40

A technician has been assigned to investigate this are in the process of fixing your problem.

Kind Regards

Jenny Internet