1 reviews | Active since Sept 2018
Service Delivery
Ever since I have started using Jenny Internet service, I have had nothing but problems. They are quick to take ones money, however one does not get the service and speed that one pays for. Every month, there is issues with the speed. Complaints get made, tickets don't get opened, etc. I am paying for a 200GB uncapped package that is supposed to get 8-12mbs speed, yet, I am lucky if that even happens. I work online, and when I have no or low speed, I am unable to do my work. That means, I am unable to make money and that leads to me not being able to pay my bills etc. Since being with Jenny internet service from mid May 2018, I have had continuous problems. My next course of action is all forms of social media as well as the consumer council etc.
Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-09-30-7.
A technician has been assigned to investigate this and they are in the process of fixing your problem.
Kind Regards
Jenny Internet
Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-09-30-7.
A technician has been assigned to investigate this and they are in the process of fixing your problem.
Kind Regards
Jenny Internet