AS
Anton S

1 reviews | Active since Nov 2024

18 Nov 2024, 18:53

Relocation assist

I have logged a call for them to assist me as i am busy relocating to another property. This was a weeks ago and still no word from them. But come month end they are first inline to want their monthly premium

0
Replies (1)
Jenny Internet
Jenny Internet's reply19 Nov 2024, 07:43
Official
Good day Anton

Thank you for bringing this to our attention. We sincerely apologize for the delay in addressing your request regarding your relocation. Your satisfaction is our priority, and we understand how frustrating this situation has been for you.Our team has escalated your concern, and we are committed to resolving this as quickly as possible. We will be reaching out to you shortly to provide an update and ensure a smooth transition to your new property.Thank you for your patience and for allowing us the opportunity to make this right.Kind regards,
Amanda Mbatha
Jenny Internet








Best regards,