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Johan S

1 reviews | Active since Apr 2025

04 Apr 2025, 08:21

Poor service

I am sitting without Business internet at a medical practice for more than 10 days now. Do you still have technicians that can go out to customers. I am.using this platform as last resort, as I only get as far as you call center. Thye promise feedback, but I do not get feedback. Can anyone suggest another service providers in Khayelitsha ?

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Replies (1)
Jenny Internet
Jenny Internet's reply04 Apr 2025, 14:38
Official
Dear Johan,

We sincerely apologize for the frustration and inconvenience this has caused, especially given the importance of a stable internet connection for your medical practice.

We have received your details and have escalated the matter to our technical team for urgent attention. A representative will be in touch with you shortly to provide an update.

Thank you for your patience—we are committed to resolving this as soon as possible.

Best regards, Amanda