SJ
Stephan J
1 reviews | Active since Dec 2024
23 Dec 2024, 17:00
Poor service, Constant LoS.
Poor service, almost everytime it rains there is a problem with some tower or upstream line that is faulty. When I complained today about the poor service the "whatsapp guy" told me, and quote:
"[12/23, 06:15] More. Het jy al gehoor van: the act of God? [12/23, 06:18] As jy iets daaraan kan doen, sal ek jou betaal."
Wasn't expecting a snotty nor disrespectful answer, blaming God for the poor service. Then ignoring me for the rest of the day.
Wouldn't recommend this ISP to anyone.
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Jenny Internet's replyOfficial
03 Jan 2025, 10:50Dear Stephan,
I hope this message finds you well. To assist you efficiently, I kindly request the details you used during your sign-up with us. Specifically, please provide:
Full Name
Contact Number
Email Address
Any reference number or username associated with your account
This information will help us locate your profile and provide the necessary support. Please feel free to reach out if you have any questions.
Looking forward to your response.
Best regards,
Amanda
I hope this message finds you well. To assist you efficiently, I kindly request the details you used during your sign-up with us. Specifically, please provide:
Full Name
Contact Number
Email Address
Any reference number or username associated with your account
This information will help us locate your profile and provide the necessary support. Please feel free to reach out if you have any questions.
Looking forward to your response.
Best regards,
Amanda
Jenny Internet's reply03 Jan 2025, 10:50
Official
Dear Stephan,
I hope this message finds you well. To assist you efficiently, I kindly request the details you used during your sign-up with us. Specifically, please provide:
Full Name
Contact Number
Email Address
Any reference number or username associated with your account
This information will help us locate your profile and provide the necessary support. Please feel free to reach out if you have any questions.
Looking forward to your response.
Best regards,
Amanda
I hope this message finds you well. To assist you efficiently, I kindly request the details you used during your sign-up with us. Specifically, please provide:
Full Name
Contact Number
Email Address
Any reference number or username associated with your account
This information will help us locate your profile and provide the necessary support. Please feel free to reach out if you have any questions.
Looking forward to your response.
Best regards,
Amanda