LB
Lana B
1 reviews | Active since Sept 2026
16 Sept 2026, 13:16
Poor service
I have been struggling with my Wi-Fi since 5 July 2026, and it still isn't working. There is a signal for five minutes, then it cuts out for another few minutes, and it just keeps going on like that. And when it is actually connected, the internet is very slow. They put me on a faster line, but there has been no improvement. There hasn't been a single day since that date when I’ve had uninterrupted Wi-Fi. I would not recommend them at all.
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Jenny Internet's replyOfficial
17 Sept 2026, 16:50Good day Lana
Thank you for reaching out and sharing your feedback. We are truly sorry for the ongoing frustration, intermittent connection, and slow speeds you have experienced as a valued client, this is certainly not the standard of service or experience we want you to have with us.
We hear your frustration, but we would love the opportunity to make this right and keep you as part of the Jenny Internet family. Upgrading your package should have delivered a faster, seamless connection, and we need to fix whatever underlying issue is causing these drops immediately.
Best Regards Nikita
Thank you for reaching out and sharing your feedback. We are truly sorry for the ongoing frustration, intermittent connection, and slow speeds you have experienced as a valued client, this is certainly not the standard of service or experience we want you to have with us.
We hear your frustration, but we would love the opportunity to make this right and keep you as part of the Jenny Internet family. Upgrading your package should have delivered a faster, seamless connection, and we need to fix whatever underlying issue is causing these drops immediately.
Best Regards Nikita
Jenny Internet's reply17 Sept 2026, 16:50
Official
Good day Lana
Thank you for reaching out and sharing your feedback. We are truly sorry for the ongoing frustration, intermittent connection, and slow speeds you have experienced as a valued client, this is certainly not the standard of service or experience we want you to have with us.
We hear your frustration, but we would love the opportunity to make this right and keep you as part of the Jenny Internet family. Upgrading your package should have delivered a faster, seamless connection, and we need to fix whatever underlying issue is causing these drops immediately.
Best Regards Nikita
Thank you for reaching out and sharing your feedback. We are truly sorry for the ongoing frustration, intermittent connection, and slow speeds you have experienced as a valued client, this is certainly not the standard of service or experience we want you to have with us.
We hear your frustration, but we would love the opportunity to make this right and keep you as part of the Jenny Internet family. Upgrading your package should have delivered a faster, seamless connection, and we need to fix whatever underlying issue is causing these drops immediately.
Best Regards Nikita