MVdM
Mary Van der Merwe
1 reviews | Active since Dec 2022
28 Oct 2025, 18:33
POOR ISP
Jenny Internet are a useless ISP. When I joined, the first two months went great. For the next two months the problems started. Then I placed a review, then I had great internet for the most of October. After two months of suffer they credit my account with R31.....wow. Now they started with the nonsense of "over using" the internet. They are full of excuses. Take your money and only "deliver" excuses and no internet service. I WILL NOT RECOMMEND THEM TO ANYONE. STAY AWAY FROM THIS ISP.
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Jenny Internet's replyOfficial
29 Oct 2025, 08:42Hi Mary
Thank you for sharing your experience with us. We sincerely apologise for the challenges you’ve encountered and assure you that your concerns are being taken seriously.
Our team will be investigating your usage reports and service history for the past three months to understand what has been happening and identify the cause of the interruptions. Once our review is complete, we’ll contact you directly with our findings and the next steps.
We appreciate your patience while we look into this matter and work towards resolving it for you.
Kind regards,
Amanda
Thank you for sharing your experience with us. We sincerely apologise for the challenges you’ve encountered and assure you that your concerns are being taken seriously.
Our team will be investigating your usage reports and service history for the past three months to understand what has been happening and identify the cause of the interruptions. Once our review is complete, we’ll contact you directly with our findings and the next steps.
We appreciate your patience while we look into this matter and work towards resolving it for you.
Kind regards,
Amanda
Jenny Internet's reply29 Oct 2025, 08:42
Official
Hi Mary
Thank you for sharing your experience with us. We sincerely apologise for the challenges you’ve encountered and assure you that your concerns are being taken seriously.
Our team will be investigating your usage reports and service history for the past three months to understand what has been happening and identify the cause of the interruptions. Once our review is complete, we’ll contact you directly with our findings and the next steps.
We appreciate your patience while we look into this matter and work towards resolving it for you.
Kind regards,
Amanda
Thank you for sharing your experience with us. We sincerely apologise for the challenges you’ve encountered and assure you that your concerns are being taken seriously.
Our team will be investigating your usage reports and service history for the past three months to understand what has been happening and identify the cause of the interruptions. Once our review is complete, we’ll contact you directly with our findings and the next steps.
We appreciate your patience while we look into this matter and work towards resolving it for you.
Kind regards,
Amanda