Poor Customer service

Hi Jenome 

I am sorry to hear about your recent experience with Jenny Internet. We strive to provide excellent customer service, and it is disappointing to learn that we fell short in your case.

To help us address this matter promptly, could you please provide your ticket number or customer code? This will enable our support manager to investigate the situation thoroughly and ensure that you receive the assistance you need.

Thank you for bringing this to our attention. We appreciate your patience and look forward to resolving this issue for you as quickly as possible.

Best regards,

Pierre Cloete
Marketing Manager
Jenny Internet