E
Ellaine
1 reviews | Active since Apr 2025
09 Apr 2025, 08:18
Physical and remote support is typically fast
Physical and remote support is typically fast. Unfortunately remote help sometimes calls during non-working hours, which i have told them to avoid. Apart from that, typically network is good most days.
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Replies (1)
Jenny Internet's replyOfficial
10 Apr 2025, 12:55Hi Ellaine,
Thank you so much for your valuable feedback and for highlighting the fast support you’ve received—both physically and remotely. We truly appreciate your kind words and your honesty.
We sincerely apologize for the inconvenience caused by remote support reaching out during non-working hours. Your preference has been noted, and we’ll make sure to respect your availability moving forward.
It’s great to hear that your network experience is generally positive. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know.
Warm regards,
Amanda
Thank you so much for your valuable feedback and for highlighting the fast support you’ve received—both physically and remotely. We truly appreciate your kind words and your honesty.
We sincerely apologize for the inconvenience caused by remote support reaching out during non-working hours. Your preference has been noted, and we’ll make sure to respect your availability moving forward.
It’s great to hear that your network experience is generally positive. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know.
Warm regards,
Amanda
Jenny Internet's reply10 Apr 2025, 12:55
Official
Hi Ellaine,
Thank you so much for your valuable feedback and for highlighting the fast support you’ve received—both physically and remotely. We truly appreciate your kind words and your honesty.
We sincerely apologize for the inconvenience caused by remote support reaching out during non-working hours. Your preference has been noted, and we’ll make sure to respect your availability moving forward.
It’s great to hear that your network experience is generally positive. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know.
Warm regards,
Amanda
Thank you so much for your valuable feedback and for highlighting the fast support you’ve received—both physically and remotely. We truly appreciate your kind words and your honesty.
We sincerely apologize for the inconvenience caused by remote support reaching out during non-working hours. Your preference has been noted, and we’ll make sure to respect your availability moving forward.
It’s great to hear that your network experience is generally positive. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know.
Warm regards,
Amanda