T
Tsolo
1 reviews | Active since Apr 2025
08 Apr 2025, 15:11
Peak hours (8PM to m...
Peak hours (8PM to midnight) and bad weather internet instability challenges prevent best experience streaming
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Replies (1)
Jenny Internet's replyOfficial
08 Apr 2025, 16:28Hi Tsolo,
Thank you for your honest feedback. We truly appreciate you taking the time to share your experience.
We understand how frustrating it can be to experience instability during peak hours or in bad weather, especially when trying to enjoy streaming. Please know that we are continuously working on improving our network performance to ensure a more consistent experience, even during high-traffic times and adverse weather conditions.
If you'd be open to it, we'd love the opportunity to troubleshoot further and see how we can improve your experience. Feel free to reach out to our support team directly — we're here to help!
Warm regards,
Amanda
Thank you for your honest feedback. We truly appreciate you taking the time to share your experience.
We understand how frustrating it can be to experience instability during peak hours or in bad weather, especially when trying to enjoy streaming. Please know that we are continuously working on improving our network performance to ensure a more consistent experience, even during high-traffic times and adverse weather conditions.
If you'd be open to it, we'd love the opportunity to troubleshoot further and see how we can improve your experience. Feel free to reach out to our support team directly — we're here to help!
Warm regards,
Amanda
Jenny Internet's reply08 Apr 2025, 16:28
Official
Hi Tsolo,
Thank you for your honest feedback. We truly appreciate you taking the time to share your experience.
We understand how frustrating it can be to experience instability during peak hours or in bad weather, especially when trying to enjoy streaming. Please know that we are continuously working on improving our network performance to ensure a more consistent experience, even during high-traffic times and adverse weather conditions.
If you'd be open to it, we'd love the opportunity to troubleshoot further and see how we can improve your experience. Feel free to reach out to our support team directly — we're here to help!
Warm regards,
Amanda
Thank you for your honest feedback. We truly appreciate you taking the time to share your experience.
We understand how frustrating it can be to experience instability during peak hours or in bad weather, especially when trying to enjoy streaming. Please know that we are continuously working on improving our network performance to ensure a more consistent experience, even during high-traffic times and adverse weather conditions.
If you'd be open to it, we'd love the opportunity to troubleshoot further and see how we can improve your experience. Feel free to reach out to our support team directly — we're here to help!
Warm regards,
Amanda