PATHETIC! To say the least!!

If I can give less than 1 star rating, I definitely will. So in November 2020 the network technician for the Vaalharts area, moved away. Ever since then, our internet was HORRIBLE. 80% of the time down. No Support in correcting the matter. So on 28/01/2020 after a whole December of frustrations, I decided to rather cancel both my connections after being a client for +-6 years. I got a confirmation email from *** (***) on 03/03/2020. I requested them to STOP ALL DEBIT ORDERS !! On 26/03/2020 I got an email where they "ACTIVATED" my accounts again?! WHY? I cancelled because the service sucks!! The internet sucks!! They even pulled my debit order AGAIN? Oh, and the cherry on top - NO MANAGER AVAILABLE when you request to speak to a manager.

So now I am stuck with an ISP that cannot even cancel my account correctly? After Riaan left the network, we never got any service. I am ALREADY with another ISP. AND I am not interested in being a Jenny Internet customer anymore.

So either you sort out this mess or I will put in a formal complaint against Jenny Internet at ISPA/WAPA or ICASA or go to the consumer board if I have to.

This has been going on for too long now.