Pathetic Service from support and accounts Departments

I am totally disappointed with this company. I have requested for the last 4 months, the cancellation of service, which they have completed ignored. No replies whatsoever to any of the mails sent to both their accounts and support addresses. They have also kept on deducting the monthly subscription fee of nearly a R1000 p/m. Personally I would not recommend anyone to ever subscribe to them, as you will be unable to cancel should you need to.