TP
Thandiwe P

1 reviews | Active since Apr 2015

20 Mar 2023, 09:35

PATHETIC SERVICE

This is by far the worst company ever. Saturday when no one was home 2 technicians jumped from my neighbor's yard into mine to remove the wifi pole and other equipment. Firstly there was no communication from Jenny internet that they were going to come and remove their equipment. I could no longer afford to pay the wifi and i communicated this to them. My DSTV is no longer playing because of what those technicians did. They better come back and fix the nonsense they started. I had no problem with you guys taking back the equipment but not to enter my yard without any supervision. I cannot watch TV due to the negligence of your technicians. I need this attended to ASAP. I'm not going to pay for a dstv installer to come and fix the issue. Those 2 guys you sent to my house must come back and attend to the matter or I'll take this further.

0
Replies (2)
Jenny Internet
Jenny Internet's reply20 Mar 2023, 15:03
Official
Hi Thandiwe please note I have sent you an email Kind Regards Mbali 
TP
Thandiwe P's update20 Mar 2023, 15:19
Reviewer Update
I Responded to your email