Not applicable

Hi Andries,

Thank you for your honest feedback. We’re glad to hear you’ve had a positive experience with our remote assistance — that’s great to know! However, we’re sorry to learn that the technician call-out support didn’t meet your expectations.

We’d like to improve on this and ensure you receive the full quality of service you deserve. Please reach out to us directly with your details so we can follow up and address the issue properly.

Kind regards,
Amanda