1 reviews | Active since Nov 2017
No service and no one gets back to one
I haven’t been able to use my Internet at all this month. Only on month 2 btw.
Countless phone calls result in no one getting back to me and no updates. Call Centre staff who refuse to put me in touch with a manager.
I have never in my life experienced such disregard for customer service.
When I advised I was cancelling no effort was made to keep me as a customer.
Dear Valued Client
Thank you for bringing it to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-11-14-36
A technician has been assigned to investigate this and will be in contact with you shortly.
Kind Regards
Jenny Internet
Dear Valued Client
Thank you for bringing it to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-11-14-36
A technician has been assigned to investigate this and will be in contact with you shortly.
Kind Regards
Jenny Internet