CB
Cornelia B
1 reviews | Active since May 2025
02 May 2025, 14:24
My debit order
Im happy with the internet expecpt that i asked for my debit order to be change to 25th off every month thats when we get paid I didnt received anything back to say they agree Otherwise i cancelled and go to another internet that helps their customers
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Replies (1)
Jenny Internet's replyOfficial
02 May 2025, 15:02Hi Cornelia,
Thank you for your feedback and for your kind words about our internet service. We sincerely apologize for the delay in responding to your debit order request — we completely understand how important it is for billing to align with your payday.
Please allow us the opportunity to resolve this for you. Kindly send us your account details via direct message or contact our support team so we can make the necessary adjustments and ensure you're looked after properly.
We value you as a customer and would love the chance to make this right.
Kind regards,
Amanda
Thank you for your feedback and for your kind words about our internet service. We sincerely apologize for the delay in responding to your debit order request — we completely understand how important it is for billing to align with your payday.
Please allow us the opportunity to resolve this for you. Kindly send us your account details via direct message or contact our support team so we can make the necessary adjustments and ensure you're looked after properly.
We value you as a customer and would love the chance to make this right.
Kind regards,
Amanda
Jenny Internet's reply02 May 2025, 15:02
Official
Hi Cornelia,
Thank you for your feedback and for your kind words about our internet service. We sincerely apologize for the delay in responding to your debit order request — we completely understand how important it is for billing to align with your payday.
Please allow us the opportunity to resolve this for you. Kindly send us your account details via direct message or contact our support team so we can make the necessary adjustments and ensure you're looked after properly.
We value you as a customer and would love the chance to make this right.
Kind regards,
Amanda
Thank you for your feedback and for your kind words about our internet service. We sincerely apologize for the delay in responding to your debit order request — we completely understand how important it is for billing to align with your payday.
Please allow us the opportunity to resolve this for you. Kindly send us your account details via direct message or contact our support team so we can make the necessary adjustments and ensure you're looked after properly.
We value you as a customer and would love the chance to make this right.
Kind regards,
Amanda