jS
johann S

1 reviews | Active since Jan 2019

30 Sept 2019, 11:54

Most unrelaible isp to date

Know I dont know if it is just a local problem or the company in it self but im struggeling with jenny since I got it I pay for a 4-8 mb line and from the beginning the most I get is 2-3 mb download en 0.9mb upload if I am lucky if the internet is working streaming is bad and online gaming is a no go. Like I said I dont know but really Jenny you Should better control you resellers en installers because they do sloppy work at home and on their towers and the clients suffer

I will gladly change my rating if I see a change on the service they deliver ball is in your hands jenny

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Replies (3)
Jenny Internet
Jenny Internet's reply30 Sept 2019, 12:35
Official
Good Day Johann, kindly note I have tried to contact you on the numbers provided by you above, May I ask that you respond to my email I sent to you, as we would like to assist you with your query. 
jS
johann S's update15 Oct 2019, 06:02
Reviewer Update
Good day Jenny some feedback since my last complaint and I must say well done my internet experience have surely improved i usually got 1-2 mb/s download en 0.56 mb/s upload I now get my recommended speed between 4-8 mb/s download and between 3-4mb/s upload I really that you will continue to deliver

I will gladly upgrade my 1 star to a 3 star with the hopes that they will continue to improve
Jenny Internet
Jenny Internet's reply15 Oct 2019, 12:22
Official
Hi Johan 

We appreciate your feedback, Jenny internet likes you a lot