DF
Delano F

1 reviews | Active since Mar 2023

14 May 2024, 19:53

Jennys pathetic service 😡😡

Never ever have I received such pathetic service in my life really i been struggling since Thursday with my wifi, i have went as far as to buy a new router as well with the same result 🤞🏼🤞🏼🤞🏼 requested call backs since nobody answers my calls, i been sending whatsapps and i been getting one response a day….now ask myself is this pathetic service worth my money 🤔

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Replies (3)
Jenny Internet
Jenny Internet's reply15 May 2024, 07:42
Official
Good day, please provide us with your customer code  or the details of the person who signed up with us so we can be able to get to your profile as the details you have provided do not match on the system. We will then open up a support ticket and give you a call. Regards Amanda 
DF
Delano F's update15 May 2024, 10:08
Reviewer Update
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And since my cellphone number is on display….wouldn’t it be professional to just call me straight???? Instead of replying here ???

I have tried since Thursday to get ahold of someone to asist me, that the reason im on this platform….what is your reason?
Jenny Internet
Jenny Internet's reply15 May 2024, 10:18
Official
Hi Delano, please note i have arranged for our support agent to give you a call, they will be calling you shortly. Regards Amanda