JENNY’S INTERNET POOR PERFORMANCE

One of the WORST, if not the worst internet service providers in South Africa. I have been with Jenny’s Internet for around 9 months now and on a daily basis my internet drops completely, I get half of my speedcap (While using “unthrottled and unshaped”), and whenever I phone them, they tell me to reset my modem/router because the system is “hanging”. When I pay R1100 for a 6mb/s -12mb/s package I expect for the line to at least run at 6mb/s. Yet my line basically always runs between 4-5mb/s. At night I would be lucky to get close to 6mb/s. And the only real time you receive more than your 6mb/s is after midnight.

Their customer service is “OK”, but that is of no help if their internet is down constantly, yet we still have to pay our full monthly subscription fees.

Cancelling my subscription today. If you are considering this company, PLEASE do reconsider, especially if you are actually a vivid internet user and not just someone that wants to connect their phone for social media purposes etc.