MN
Marius N

1 reviews | Active since Feb 2025

04 Feb 2025, 08:09

Jennys Internet is NOT FOR GAMING will work for only a few months then Problems.

Many years ago I had Jannys Internet Vryheid I have canceled with them regarding poor Internet service, latency & Jitter (For Gaming), I have decided to join them again hoping that the have resolved the problem, NOOOOPPEE still the same, had it for about 2 months then it started having latency and Jitter problems, my friend and I have jannys Internet Vryheid and we both have made many tickets opened and still the same problem , the technician at jannys internet Vryheid branch had complained to the technician higher up to resolve the problem but they have done nothing ( according to them if internet is working fine ) Jannys internet will work for only a few months then there will be problems.

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Replies (1)
Jenny Internet
Jenny Internet's reply05 Feb 2025, 13:48
Official
Hi Marius,

We’re sorry to hear about your experience. We understand the frustration with latency and jitter, especially for gaming. Our team has reviewed your tickets, and we’re actively working on resolving the issue.

If you have any further concerns, please reach out to us at ***. We appreciate your patience and will do our best to improve your experience.

Best regards,
Amanda Mbatha