NM
Norman M

1 reviews | Active since Jun 2011

11 May 2022, 20:03

Jenny non service provider

Jenny has been of a minimum of 5 times today have reported it to Emile from Vryheid and nothing is done, ticket has been opened and escalated to advanced tech but still not solved . And now the manager of the so called service provider has been switched off. Every few months it is fighting to get issues resolved, Paying for a service that is not delivered Continual hassles that is just not being solved

0
Replies (1)
Jenny Internet
Jenny Internet's reply12 May 2022, 14:28
Official
HI Norman, thank you for your feedback; please note we were experiencing problems with the fibre being down; I believe a ticket was opened for you ticket ***-05-11-1107; our technical team is working on this issue; we do apologise for the inconvenience caused , Thank you Mbali