Jenny Internet SUCKS!!!

This company offers the worst service ever. I have been with them for over a year and have had enough. This week alone something on the tower has gone down twice. No notifications get sent to the clients to inform them that the internet is down, sorry for the inconvenience. Everytime the network is down I have to call and find out what is wrong and get transferred to a different department. Spent over R70 in airtime this past month to call Jenny and find out why my internet is down. I have plenty of other issues with Jenny Internet, some which have been resolved and others not. At times when I call the call gets answered and dropped immediately. I have been told I will be called by the manager to sort out the issue but nothing has come of it. The last time I was told the manager would call me I had to get my father to call them and sort it out because I (the account holder) don't seem to be taken seriously.