Jenny Internet STAY AWAY!

Where do one start with such a bad service? Let me explain it step by step: On 11 December 2024 I reported my internet was slow – No response 12 December 2024 – “Dawid Botha” responded that a callout is required to solve the problem – No one responded. 12 December 2024 – reported slow internet again – Go Automated response and later “Shikar Bhooden” said he was looking in to the problem – no further response from Shikar 12 December 2024 – “Simphiwe Sibiya” Said he would call me and resolve the problem – nothing happened. 20 December 2024 - I got an automated response asking if Jenny internet can interact with me – nothing further happened. 24 December 2024 – I reported the problem again. Only got an Automated response. Then later “Simphiwe Sibiya” sent me an message again that he is looking into the problem. Problem was solved for about 3 hours!!! Then it was slow again! 30 December 2024 – reported slow internet again. “simphiwe Sibiya” again asked me how was my internet and I rep**** “very slow” He then responded that they have identified the problem and they are working on it. “Duncan Radford” responded that a callout is required to solve the problem – nothing happened. 31 December 2024 – reported the slow internet again – “Adhik Hurrichand” responded that he would assist in resolving the problem – nothing happened “Duncan Radford” again responded that a callout would be necessary – nothing happened. 1 January 2025 – Reported the slow internet again – nothing happened. “Simphiwe Sibiya” responded again and said the problem would be addressed – nothing happend 2 January reported problem on Hello Peter – “Amanda Mbatha” responded on 3 and 5 January 2025 sent Email to Amanda – No response. 2 January 2025 – Reported slow internet again “Adhik Hurrichand” responded “problem will be resolved “Duncan Radford” responded again that callout is required to resolve the problem. “Bredley ****” called me and said a technician will be at my location “within the Hour” I rushed of home and waited 4 hours – no response! “Simphiwe Sibiya” later send a message and said he would contact me with an ETA of the Technician – Nothing happened “Avikaar Sevesanker” sent a message saying “I will resolve the problem for you” – Nothing happened. 3 January 2025 – reported the slow internet again – only got automated response 4 January 2025 - reported slow internet again – only got automated response 5 January 2025 – reported slow internet again – only got automated response 6 January 2025 – reported slow internet again – got automated response and “Adhik Hurrichand” responded with “ the problem will be resolved”