Jenny Internet should be Jenny NO Internet

I am beyond words with the company. Poor poor service and so many false promises to try and keep a customer happy.

I have signed a two year contract with Jenny Internet. I was told they are reliable and their service was good.

Unfortunately, my experience have been nothing but negative and I cannot put into words how frustrating it is.

I put WiFi into my home for work and leisure. Sadly , the WiFi is off more than it is on. And the connection is beyond unstable.

I would like to know why a consumer is not protected in conjunction with a service that is not being provided. Surely a contract goes both ways.

I have sent dozens of emails to this company and they have stopped making any effort to resolve the issue. An SMS stating the WiFi is off is not sufficient if it happens almost every day.

Jenny, your service is shocking and I want OUT.